Privacy Policy
Last Updated: December 2025
stepintubs.com ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
By using our website, booking an estimate, or interacting with our services, you agree to the terms of this Policy.
A. Information You Provide Directly
We may collect personal information when you:
- Request a free estimate or in-home consultation
- Submit a contact form
- Sign up for newsletters, promotions, or updates
- Communicate with us by phone, SMS, or email
This may include:
- Name
- Phone number
- Email address
- Home address
- Project details (bathroom needs, accessibility needs, preferences)
- Any additional information you choose to share
B. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on site
- Referral source
We may use cookies, tracking pixels, and similar technologies for analytics and advertising optimization.
C. Information From Third Parties
We may receive data from:
- Advertising platforms (Google, Meta, TikTok, etc.)
- Scheduling tools or CRM systems
- Lead generation partners you authorized
We use your information to:
- Schedule estimates and fulfill service requests
- Communicate with you about appointments, updates, and promotions
- Improve our website and customer experience
- Run advertising, remarketing, and analytics campaigns
- Maintain internal records and service documentation
- Ensure safety, compliance, and fraud prevention
Important: We do not sell personal information to third parties.
By submitting your phone number or email, you consent to receive:
- Appointment reminders
- Service updates
- Promotional offers (optional)
- Customer support messages
Opt-Out: You can opt out at any time by replying STOP for SMS or by clicking the unsubscribe link in emails.
We do not share your phone number with unauthorized marketers.
We use industry-standard measures to protect your information, including:
- Encrypted data transfer (SSL)
- Secure storage through verified third-party tools
- Access controls and authentication protections
While no system is 100% secure, we take privacy and protection seriously.
Depending on your location, you may have the right to:
- Access your information
- Request corrections
- Request deletion of certain data
- Opt out of marketing communications
- Limit tracking or cookies
To make a data request, contact us at:
contact@stepintubs.com
Our website and services are not intended for anyone under 18. We do not knowingly collect information from minors.
Our website may link to third-party sites. We are not responsible for their content or privacy practices.
We may update this Privacy Policy from time to time. Changes will be posted here with a new effective date.
For questions or concerns, please contact:
stepintubs.com
Have Privacy Questions?
If you have any questions about this Privacy Policy or how we handle your information, please don't hesitate to contact us.